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Whether you have a dedicated IT support department in your business or just a single person, it makes sense to optimise their workload as much as possible. By automating some of your IT support tasks, you can ensure your team doesn’t get bogged down in the little things and start -
From SaaS to PaaS to DaaS, the “as a service” trend has taken the world of technology by storm – but is ‘IT support as a service’, also known as ITaaS, next? Similar in concept to outsourced or remote IT support, the ‘as a service’ model allows SMEs to enjoy -
Launched in 2014, the National Cyber Security Centre’s (NCSC) Cyber Essentials is a certification program designed to help organisations implement robust cybersecurity measures. On the 24th April 2023, the NCSC updated the scheme with a new set of requirements, version 3.1, which seek to bring the certification in line with today’s
