IT Support Automation: How Much is Too Much?
Whether you have a dedicated IT support department in your business or just a single person, it makes sense to optimise their workload as much as possible. By automating some…[...]
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Is “IT Support as a Service” the Next Big Thing for SMEs in a Post-Pandemic World?
From SaaS to PaaS to DaaS, the “as a service” trend has taken the world of technology by storm – but is ‘IT support as a service’, also known as…[...]
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The 2023 Cyber Essentials Update: What You Need to Know
Launched in 2014, the National Cyber Security Centre’s (NCSC) Cyber Essentials is a certification program designed to help organisations implement robust cybersecurity measures. On the 24th April 2023, the NCSC updated…[...]
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